Proudly Serving Blount County for 30+ Years!
Trash Removal – 3 Months
$75
For nearly 30 years HGS has provided trash removal service to all of Blount County. Our customers are always our first priority and we take great efforts to ensure their satisfaction. Our trash removal service is billed quarterly (every 3 months) in advance. There is no need to buy a container since we provide you one as long as you remain a customer. For more information please review the Dos and Don’ts, Policies, and FAQs below.
Trash Removal + Recycling – 3 Months
$120
We have been in business since 1992 when we started our signature service of residential trash removal/pick up. Recently we modified our trucks with a separate compartment to provide a new Recycling pickup service. You now can choose to have both garbage pickup as well as recycling pickup. We provide the containers for both services and bill quarterly (every 3 months) for your convenience.
Trash Removal Rules
All provided equipment will be the customer responsibility until service is stopped or ended. There may be a fee charged if any equipment is lost, damaged, or stolen.
Trash Removal Do’s!
- Trash should be bagged and tied.
- Trash must be out and visible by 6AM.
- If trash exceeds container space another container must be added. Additional charges will apply.
- All large boxes must be empty, broken down flat and stacked or bundled no more than 3ft. in length.
- Two bags of yard waste per week.
- Yard waste must be bagged or bundled.
- Brush trimmings must be bundled no larger than 3ft. in length, a limited amount will be taken
Trash Removal Don’ts!
- Batteries larger than size D.
- Medical Waste
- Cement/Dirt/Rocks
- Wet paint even if contained.
- Sod/Sand/Manure
- Large electronics or TVs
- Motor oil and all vehicle liquids or parts.
- Tires
- Construction materials
- Household oil-based liquids
- Lumber/Logs/Trunks
- Sharing service with other households
- Hazardous/Toxic Waste
New Customer Sign Up Form
Please submit the form then our office staff will contact you at the phone number provided to give you your trash pick-up day, send you your welcome packet, and get your payment information.
Once you are in our system you can pay your bill or change any account information here on the website. Thank you.
Recycling Rules
All provided equipment will be the customer responsibility until service is stopped or ended. There may be a fee charged if any equipment is lost, damaged, or stolen.
Recycle Do’s!
- We take paper, plastics, & cardboard.
- We take aluminum and tin metals.
- Line your recycle container.
- Break down all large boxes and stack them beside container.
- Recyclables are commingled in the container.
- We sort recyclables at our facility.
Recycle Don’ts!
- No foam plastics!
- No glass!
- No paper plates or paper napkins!
- Do not share your container, HGS customers only!
Rules, Policies, and FAQ’s
Services
Equipment Policy
All provided equipment will be the customer responsibility until service is stopped or ended. There may be a fee charged if any equipment is lost, damaged, or stolen.
If you have placed a personal item next to or close to your trash contain or recycle container that was not intended to be trash or recycle, and it is taken with your pickup, we are not liable if it has been unloaded at the landfill or recycle plant by the time we have been notified. If it has not been taken to the landfill or recycle plant by the time we are notified, depending on the item and area, a decision will be made if the customer must pick it up at our facility or if we are able to deliver it back to the customer.
What items DO NOT go in the trash?
The following hazardous household waste items should NOT be treated as everyday garbage and should NOT be disposed of curbside with your trash removal:
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- Batteries
- Electronics
- Fluorescent light bulbs
- Paint and paint cans
- Used motor oil & filters
- Cement/Masonry
- Tires
- Hazardous Waste
- Household Oil-based liquids
- Medical Waste
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What items CAN go in the trash?
The following items are considered everyday trash and CAN be disposed of curbside with your trash removal pick up:
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- Diapers
- Disposable razors
- Cactus & palm branches
- Cat litter & pet feces
- Glassware & ceramic dishes/cups
- Hoses & wire
- Juice boxes/pouches
- Non-fluorescent light bulbs
- Sheet glass (windows, mirrors, etc.)
- Foam cups or packing materials
- Treated wood (painted, stained, etc.)
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What if I accidentally throw a personal item away?
If you have placed a personal item next to or close to your trash contain or recycle container that was not intended to be trash or recycle, and it is taken with your pickup, we are not liable if it has been unloaded at the landfill or recycle plant by the time we have been notified.
If it has not been taken to the landfill or recycle plant by the time we are notified, depending on the item and area, a decision will be made if the customer must pick it up at our facility or if we are able to deliver it back to the customer.
When do I put my container out for weekly pickup?
Wheel your container to the street and place curbside by 6:00 a.m. on your collection day.
Do not overload the container, make sure the lid is closed completely. Garbage or waste left beside carts may not be collected. Additional charges may apply if trash exceeds container space regularly.
Driveway Service Policy
Accounts & Billing
Statement Billing Schedule
Billing Cycles will depend on when your service starts. All new accounts will be set up on quarterly (3 month) billing. If your account was grandfathered in on monthly billing you can find statement info below.
Quarterly Statements
(New Accounts)
| Paper Statements Billed: | 23rd – 26th |
| Grace Period: | 60 Days |
| E-Statements Billed: | 22nd – 25th |
| Grace Period: | 60 Days |
Monthly Statements
(Grandfathered Accounts)
| Paper Statements Billed: | 15th – 18th |
| Grace Period: | 15 Days |
| E-Statements Billed: | 14th – 17th |
| Grace Period: | 15 Days |
Delinquent Accounts
Do I have to purchase equipment or cans?
No. You will be provided one can for trash and one can for recycling (if applicable).
All provided equipment will be the customer responsibility until service is stopped or ended. There may be a fee charged if any equipment is lost, damaged, or stolen.
Holiday Policy
We ask that all customers put their trash out on their normal schedule, if it does not get picked up on their regular schedule, it will be picked up the next day.
Payment Methods Accepted
We accept checks, Visa, Mastercard, and Discover cards.